Customer support
Purchases, refunds, account access, course problems, and certificate queries.
support@thecompletebeing.co.ukSite under construction
We are still polishing this platform, so some content and features may change before launch.
Support
Contact us
Questions about your account, a purchase, course access, certificates, or anything else about The Complete Being.
Payments
Refund requests
Read how refund reviews work, what to send us, and what happens to course access.
Refund policyWellbeing
Safety guidance
Crisis resources, safeguarding guidance, and what our courses can and cannot support.
Safeguarding and crisis supportWhat to include
To help us resolve your query quickly, include the email address you used at checkout or registration, the course name where relevant, and a short description of the issue. We aim to reply within two working days.
If you need urgent help
This inbox is for account and course support only — it is not an emergency, crisis, or clinical service. If you or someone else needs urgent support, please use the crisis resources on our safeguarding page or contact emergency services.